Terms of Service

Last updated: November 21, 2025

1. Agreement to Terms

By accessing or using taplo ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

taplo is an interactive email marketing platform that enables users to create, send, and manage interactive email campaigns. The Service includes tools for designing emails, managing subscriber lists, tracking analytics, and integrating with third-party services.

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Maintain the security of your password
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason we deem necessary.

4. Acceptable Use

You agree not to use the Service to:

  • Send spam, unsolicited, or illegal emails
  • Violate any laws or regulations
  • Infringe upon intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to the Service

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of any content you create, upload, or transmit through the Service. By using the Service, you grant us a license to use, store, and process your content as necessary to provide the Service.

5.2 Our Content

The Service and its original content, features, and functionality are owned by taplo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment Terms

6.1 Subscription Plans

The Service is offered on a subscription basis. By subscribing, you agree to pay the fees associated with your selected plan. Fees are billed in advance on a monthly or annual basis.

6.2 Free Trial

We may offer a free trial period. At the end of the trial period, you will be automatically charged unless you cancel before the trial ends.

6.3 Refunds

Subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy.

7. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from Service unavailability.

8. Third-Party Services

The Service may integrate with third-party services. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, taploshall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Indemnification

You agree to defend, indemnify, and hold harmless taplo and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service or violation of these Terms.

11. Termination

You may terminate your account at any time by contacting us or using the account settings. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which taplo operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: contact@taplo.com